Referrals & Support

Referral Pathways

Immediate Support Services 

Beyond Blue 1300 22 4636
24-hours, 7 days a week (always open)
Talk, chat online or email.
Brother to Brother 1800 435 799 24-hours, 7 days a week (always open)
For our Aboriginal and Torres Strait Islander men, staffed by Aboriginal & Torres Strait Islander men, including Elders to promote a supportive culturally safe service.
Kids Helpline 1800 55 1800 24-hours, 7 days a week (always open)

Confidential and private counselling service specifically for children and young people aged 5–25.

Lifeline 13 11 14

Text 0477 13 11 14

Chat online

24-hours, 7 days a week (always open)

Crisis counselling, support groups and suicide prevention services.

MensLine Australia 1300 78 99 78 24-hours/7 days a week (always open)

Professional telephone and online counselling service offering support to Australian men.

Call, chat online or organise a video chat.

Suicide Call Back Service 1300 659 467 24/7 support if you or someone you know is feeling suicidal.


Support Services

Blue Knot Foundation Helpline 1300 657 380
9am – 5pm AEST, 7 days a week

National Centre of Excellence for Complex Trauma for the families and communities of adult survivors of childhood trauma and abuse.
Butterfly Foundation's National Helpline 1800 33 4673 8am - midnight AEST, 7 days a week.

Free, confidential service that provides information, counselling and treatment referral for people with eating disorders, and body image and related issues.

eheadspace 1800 650 890 9am – 1am AEST, 7 days a week 

Free online and telephone support and counselling to young people 12 – 25 and their families and friends.

FriendLine 1800 424 287 10am – 8pm, 7 days a week

Supports anyone who's feeling lonely, needs to reconnect or just wants a chat. All conversations with FriendLine are anonymous.

Head to Health 1800 595 212 8.30am to 5.00pm, Monday to Friday

Gives advice and will connect you to local mental health services.

QLife 1800 184 527 3pm – 12am (midnight) AEST, 7 days a week

Nationwide telephone and web-based services for lesbian peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.


Referral Services

Reach Out
Includes a guide to help understand what sexual assault is, and what sort of help is available if you’ve been sexually assaulted. This resource includes nation-wide sexual assault services.

The National Association of Services Against Sexual Violence (NASASV)
NASASV is the peak body for a diverse range of specialist organisations who provide prevention and response services to people who are at risk or experience sexual violence in Australia. They have an online sexual assault directory (as well as information and resources on numerous practise guidelines, statement and territory policy directions, statistics)

Bravehearts is an Australian child protection not-for-profit organisation, solely dedicated to the prevention and treatment of child sexual abuse. Bravehearts works holistically to educate, empower, and protect children from child sexual abuse. Bravehearts supports survivors and victims of child sexual abuse, and their non-offending family members, with accessible and affordable counselling, case management and advocacy.

Bravehearts includes information and contact details for reporting historical child sexual abuse relevant to your state or territory.
The National Office for Child Safety (the National Office) provides national leadership to develop and deliver national policies and strategies to increase children's safety and prevent harm to them, with a particular focus on child sexual abuse. The National Office does not investigate criminal matters, deliver child protection services or provide direct support services. Contact details for support services are listed on the page link below, and you can find out how to report child sexual abuse on the Make a report page.

The National Aboriginal Community Controlled Health Organisation (NACCHO) is the national peak body representing 145 Aboriginal Community Controlled Health Organisations (ACCHOs) across the country on Aboriginal health and well-being issues. Many of these ACCHOs provide counselling and support for Aboriginal people. NACCHO is assisted in its leadership of the Sector by 8 Affiliate organisations across the States and Territories. The webpage includes a NACCHO search engine to find a NACCHO member in local communities. The link is

Australia’s National Research Organisation for Women’s Safety (ANROWS) Limited is an independent, not-for-profit research organisation established to produce evidence to support the reduction of violence against women and their children. ANROWS is not a direct service organisation and cannot provide emergency assistance, support services, advice or referrals for women and their children. They have an online directory on their webpage:

The Human Rights Commission have an online directory for sexual assault services and mental health services at:

Health Direct have many resources on health issues and include a postcode/location search engine feature for locating sexual assault services:

Health WA have a resource that links to Aboriginal services for counselling specific to WA

Yamurrah are National First Nations clinicians and educators who are culturally and professionally diverse and who provide probono (RISE) counselling services for victims | survivors of child sexual abuse. Further information can be found on this website - go to Services > RISE

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