Terms and Conditions

Training and Events: Registration & Attendance

Registration Process

Once your payment has been received, you will receive a confirmation email confirming your place.  In the lead up to the training you will receive further information you require for attending the training.

Attending the Training

Participants are encourage to arrive to the training 20 minutes prior to the commencement time to settle into the space including arrival refreshments, as the training will begin on time.

For online training, participants should log in within 10 minutes of the commencement time to check they are able to connect and troubleshoot any technical difficulties that may arise.

Approximate break times will be advised at the beginning of the training to support you, should you need to attend to any external matters during those times.  Yamurrah fully understands the need to have mobile phones on hand however, for yourself and the other participants we request that phones are switched to silent and, if there is a matter that needs to be attended to urgently, that you step outside the room to minimise distractions.

We also have your wellbeing at the forefront and welcome any participants to see the trainer(s) in the breaks for support or to discuss any concerns.

If you are unable to attend or running late, we ask that you email us:  info@yamurrah.com.au

Participants are responsible for organising their own travel and payment of related expenses.

Cancellation Policy

If participants withdraw, the fee structure is as follows:

Up to 2 weeks prior: Full refund

Up to 1 week prior:   80% refund

Up to 3 days prior:    50% refund

Otherwise, no refund is possible due to costs to run the workshop/event.  This includes non-attendance or partial attendance on the start date.

However, your registration is transferrable to another person (please advise Yamurrah as soon as possible).

Yamurrah may at times require to cancel training or events and, in that case, all fees will be refunded.

Certification of Attendance

Following completion of the training, you will be provided with a certificate via email.

Collection of Participant Information

Yamurrah takes the privacy of participants seriously and has secure processes in place.  Further detail is provided on the website Privacy Policy page.

Everyone who has connection with Yamurrah via email, website enquiries, participants to training, project partners etc will be added to the Yamurrah database which is protected and kept confidential and not shared.  See the privacy policy for further information.  Should you wish to unsubscribe, please let us know.


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